Dear Homeowners,
The Folio app is available again. You can access your homeowner portal to view your account balance, submit work orders, and submit architectural change requests (ACCs).
We sincerely apologize for the disruption and understand how frustrating it is when the app does not work as expected. You should be able to rely on consistent access to your account. The app developer has assured us that the issue has been resolved and will continue to monitor its performance.
If you experience further issues, please let us know so we can report them to the developer and assist you with accessing your account. You can also access your homeowner portal directly through a web browser by entering www.myfolioaccount.com. If you cannot access either option, please contact our team for assistance with your account information or submitting a request. We recognize that these alternatives do not replace the convenience of a reliable app.
Thank you for your patience and understanding.
Your Management Team
Note: This email is in response to another Folio AM message on Monday, October 19, 2026, 10:16 am, that indicated the Resident Portal App was temporarily unavailable.