Dear Homeowners,
We would like to inform you that we are currently experiencing issues with our phone system across all regions. At this time, hold music is unavailable and voicemail is not picking up until approximately the 10th or 11th ring.
Our team is actively working to resolve this matter; however, as the issue is being addressed through a third-party provider, we do not currently have an estimated time for resolution.
In the meantime, we encourage you to reach out to us via email or your community portal for any immediate assistance. Our team is monitoring these channels closely to ensure your needs are addressed as quickly as possible.
We appreciate your patience and understanding while we work to restore full phone functionality.
Sincerely,
Client Services Team